Software

In 2001 an estimated 1.4 trillion e-mail messages were sent from North American businesses, up from 40 billion in 1995, according to International Data Corp. That level of electronic activity makes e-mail the most common, and potentially costly, form of business communication.

Interesting e-mail Facts
Think your employees use e-mail for business purposes only? Think again! Whether you employ one part-time worker or 10,000 full-time professionals, if you allow employees access to your organization’s e-mail system, you are putting your company’s assets at future risk

86% of employees send and receive personal e-mail at work.
60% of employees send or receive adult oriented e-mail at work.
55% of employees send or receive politically incorrect or otherwise offensive e-mail at work.

The Risks
Workplace lawsuits (sexual and racial harassment/discrimination, wrongful termination, hostile work environment defamation, copyright infringement, invasion of privacy)
 

imagio e-mail Archiving Specifications
Storage Process: The imagio platform is tightly integrated into the client user interface, and securely storing e-mail is as simple as click of a button. Using the imagio platform, a user can select one or multiple e-mails to be stored by simply highlighting the e-mails and pressing a “Store” button, which will send the e-mail and attachments to an imagio repository. The user will be prompted to provide meta-data index values for the e-mail(s) if the option for meta-data is selected in conjunction with full text search capabilities.

Format: All e-mails stored using imagio are stored in text format or as an MSG file depending on your e-mail client. All attachments are saved with the same metadata as the e-mail. All header, body and frame information is original, along with the original distribution group. And all e-mails and attachments are full content searchable if your repository is content enabled. When a user retrieves an e-mail stored using imagio, the e-mail and any associated attachments are displayed in the imagio Search result list ready for viewing.

Structure: The imagio system employs a repository structure that allows e-mails to be stored in virtually any configuration our customers specify. For example, it may be necessary to store an e-mail in five separate repositories, with each repository having specific access rights.

Retention: The imagio platform is completely configurable by the customer, retention dates and actions can be made or modified by the administrator at any time. For example: The administrator can set a rule that an e-mail should move off the repository structure on onto a tape backup rotation cycle after five years from the date the e-mail was originally archived, to be completely deleted from the tape backup exactly five years and six months from date of original archival.

Reporting: All current and historical usage and modification data is available to appropriate parties in both a real-time, browser-based dashboard and through complete system logging.

Availability: The imagio platform allows users to perform all functions, including storing, indexing and retrieving from any Internet connection. The imagio platform is both software and a service. Our level of service exceeds 99.95% uptime on a 24/7/365 basis.

Modification: imagio does allow changes to original archived e-mail. The duplicate of the original archived e-mail. Most compliance law requires the original document be left unmodified. imagio logs all "changes" and document "touches" automatically via our auditing functions. Changes are allowed by "overlays", but the original is left unmodified.

Compliance: With the threat of government fines, penalties, and lawsuits being issued to businesses, e-mail compliance is a major concern. The imagio platform has been designed with compliance in mind. We only need to know your company’s particular compliance needs, and the system will be tailored to meet these requirements. Imagio can meet such stringent compliance as SEC, FDIC, Open Records, Records management, DOL, and many other compliance needs that you may have.